Terms and conditions

General Terms and Conditions of Insight Metrix UG (limited liability)

§1 Applicability to companies
The following general terms and conditions apply to all services and contracts between Insight Metrix UG (limited liability) (hereinafter also Insight Metrix or we) and the customer (company) concluded via the internet or other means of distance communication (e-mail, letter, etc.). The conclusion of a contract with consumers (no company) is excluded and not possible.

§2 Condition of a contract, storage of the contract text
(1) The following regulations regarding the conclusion of the contract apply to orders and trial requests placed via our website www.insightmetrix.com.
(2) In the event of the conclusion of the contract, the contract shall come into force with

Insight Metrix UG
Pfarrwiese 11
61118 Bad Vilbel
Registers number: HRB 109303
Court of First Instance: Frankfurt am Main

(3) By successfully running the ordering procedure provided on our website and thereby ordering the desired software license, the customer issues a binding offer to conclude a purchase contract
(4) Upon receipt of the binding offer, the buyer receives a confirmation of the receipt of the offer, the contract conclusion comes into force with a separate order confirmation.
(5) Storing the contract text for orders via our website: We store the contract text and send you the order data. You can always read the terms and conditions at www.insightmetrix.com/legal/.

§3 Prices, shipping charges, payment, due date
(1) Prices do not include sales tax.
(2) The customer (the company) has the possibility of payment with credit card.
(3) The license fee for all contractual services will be invoiced at the beginning of a new period of use.

§4.1 Trial license
With the trial license Insight Metrix offers a license for free in order to try the software with limited functionality.
The trial period ends automatically 14 days after activation. The trial period can not be extended.

§4.2 Termination of contracts
Contracts with automatic renewal can be canceled by both sides at any time without giving reasons with effect at the end of the respective contract period, otherwise they will be automatically extended by 12 months. In order to prevent the automatic renewal of the contract, the contract has to be canceled 30 days before the license ending in writing.

§5 Storage of data
THrough our website Insight Metrix only stores personal data which you voluntarily specify in the trial request / order process. These data will be transferred encrypted by SSL and stored in Germany/France. In case you choose to pay with credit card your card information will be transferred and stored at our payment service provider Stripe in order to be able to offer recurrent payments.

§6 Activation of IM Funnel Basic, Professional or Enterprise
The activation of the respectively licensed software is made within 48 hours after receipt of payment, usually within 12 hours.

§7 Right of use
The licensed software is property of Insight Metrix UG (limited liability). The licensee is not authorized to copy or distribute the software. The licensee is also not allowed to copy or distribute the SQL query, which appears during execution of the program IM Funnel at the licensee’s web interface at https://bigquery.cloud.google.com/queries/.
Insight Metrix UG (limited liability) grants you the right to use the software provided in the scope agreed for the period agreed upon. All not explicitly granted rights of use remain with the author. The software can only be used for the duration of a valid license. It automatically checks the validity of the license, if online connectivity can not be established at the time of verification, you will be granted a transitional period within which the online review may be made. Otherwise, the software can not be used after the expiration of this period until a renewed successful online check of the license.
The software licensee may use Insight Metrix IM Funnel with the BigQuery email adress, communicated in the event of the order process or trial request, on different devices, but only at one device at the same time.

§8 Revocation right
There is no right of revocation for customers (the company).

§9 Liability
Compensation claims against Insight Metrix UG (limited liability) are excluded, unless intent or gross negligence exists. This restriction does not apply to slight negligence if essential contractual obligations have been violated. Liability under the Product Liability Act remains unaffected.

§10 Legal basis and jurisdiction
This contract is subject to German law. The application of the United Nations Convention on Contracts for the International Sale of Goods shall be mutually excluded.
Exclusive jurisdiction for all disputes arising from this contractual relationship is the place of business of the supplier.

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§11 Customer service
Our customer service is available at any time for questions by e-mail at info@insightmetrix.com
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v1.0 21.01.2018